Shipping Policy

 Worldwide Duty Paid Delivery

Ocean Tailored wants you to have the best customization experience possible and enjoy shopping with us. For most orders, please allow up to 21 business days for delivery but below outlines further specifics surrounding shipping timeframes for different parts of the world. We use this timeframe as a precaution to ensure your order delivers in time, but in most cases, orders arrive before the maximum time frame.
Custom Order Turnaround Time

For our custom orders, we require a 3-week turnaround time. This includes:
2 Weeks for Production: Crafting your custom order to perfection.
1 Week for Shipping: Ensuring your order reaches you safely and promptly.
So, from the moment you place your order, you can expect to have it in your hands in within 3 weeks.
Need Assistance?
If you have any questions, issues or need assistance with tracking your order please use the Contact Us link on the top of this page. Alternatively, you can also Email us at oceantailored@gmail.com. We will respond within 24 hours to your email.

Returns Policy

Ocean Tailored wetsuits are hand-tailored to the customer specifications, our Custom Wetsuits are final sale so we cannot accept returns.
Customized products are non-refundable on the basis of change of mind or did not like the product such as special orders, create your own products.
We also do not accept exchange for custom products
Unfortunately, we also cannot accept returns on sale items or gift cards.

Wetsuit Care

Taking care of your wetsuit isn't just about looking after your gear; it's about making sure it lasts and performs well. Proper wetsuit care can significantly extend its lifespan, ensuring you get the most out of your investment. Follow 3 simple steps below to help you keep your wetsuit in great condition.
1. Rinse In Fresh Water After Every Session
After ending the session, the first thing you should do is rinse your wetsuit with fresh water. Saltwater and debris can be pretty harsh on neoprene. A thorough rinse will remove any lingering salt and grime, keeping the neoprene in good shape.
2. How to Dry a Wetsuit
One of the biggest things to remember is to NOT put your wetsuit in the dryer, and do not dry it in direct sunlight, direct sunlight can be pretty damaging to neoprene., it’s best to never do it.
Additionally, UV rays can cause the material to break down more quickly, leading to a shorter lifespan for your wetsuit. Instead, find a shady spot to let it air dry naturally.
3. Hang It Right
When it's time to hang your wetsuit, avoid the temptation to hang it by the shoulders on a regular hanger. This can stretch out the neoprene, which is not good news for your wetsuit. Instead, hang it at the waist. This method helps maintain the wetsuit’s shape and prolongs its life.
By following these simple care tips, you'll not only extend the life of your wetsuit but also ensure it remains in top-notch condition, ready for your next adventure in the water.